GCI provides customization, consultation, and training for your customer relationship management (CRM), such as Salesforce and Microsoft Dynamics, to help you:
- Market smarter by analyzing marketing performance, attribute revenue, and gaining better insight into the customer experiences you provide
- Sell effectively and productively with powerful analytics and integrated communication
- Care everywhere and create long term relationships based on knowledge and trust.
CRM solutions can deliver return on investment (ROI) through marketing automation, customer service, and sales force automation. However, the process of engaging customers can’t be one-size-fits-all. It needs to be adaptive across all touch points and within the context of who your customer is and what they are doing. Intelligent customer engagement enables your company to build customer trust, loyalty, and insight, while also enabling your sales, service, and marketing professionals to be as productive as possible.
GCI can help your company deliver exceptional customer experiences. We provide social insights, business intelligence, and productivity with our customized CRM solution.
Services that GCI provides:
- GCI chooses the right CRM tools for customer’s business.
- GCI helps analyze customer’s business to provide customized CRM solutions based on customer’s needs.
- GCI gives professional advice to improve customer’s lead generation and sales efficiency.
- GCI helps to integrate customer’s website with the CRM solutions.