Google Business Management Service Packages
Google Business Profile Setup
- Includes creating/verifying account, adding business hours, categories, and contact info
Google Business Profile One-Time Modification
- Ensure all possible fields are filled (services, highlights, attributes, website, booking links)
- Upload up to 20 professional photos and logo
- Optimize for local SEO and visibility
Basic Plan
Included Services:
• Receive customer’s email list once a month
• Send up to 85 review invitation emails per month
• Respond to customer reviews (up to 85 per month)
• Provide monthly ranking report for up to 5 keywords
Starter Plan
Included Services:
• Receive customer’s email list once per week
• Send up to 100 review invitation emails per month
• Respond to all 4-star and 5-star reviews with professional replies
• Notify business owner when a 1-star, 2-star, or 3-star review is posted
• Provide monthly ranking report for up to 10 keywords
Growth Plan
Included Services:
• Receive customer’s email list once per week
• Send up to 200 review invitation emails per month
• Respond to 4-star and 5-star reviews with keyword-optimized replies
• Immediate notification of any 1, 2, or 3-star review
• Alert on any negative review with suggested response tips
• Monthly ranking report for up to 20 keywords
Pro Plan
Included Services:
• Receive customer’s email list once per week
• Send up to 300 review invitation emails per month
• Respond to all 4-star and 5-star reviews with brand-consistent messages
• Instant alerts for 1-3-star reviews with context summaries
• Highlight and notify for any negative sentiment or flagged keywords
• Monthly ranking report for up to 30 keywords
• Strategy suggestions for improving review scores and visibility
Notes:
• This plan does not include tracking or follow-up for customers who do not respond to review invitations.
• Additional services such as follow-up campaigns or keyword expansion can be added upon request.
Plan Comparison Summary
| Feature | Basic | Starter | Growth | Pro |
| Review Invitations (per month) | 85 | 100 | 200 | 300 |
| Response Type | Up to 85 reviews | 4–5★ professional replies | Keyword-optimized replies | Brand-consistent replies |
| Keyword Reports | 5 | 10 | 20 | 30 |
| Negative Alerts | — | ✔ | Enhanced alerts | Context + Keyword flag |
Add-On Options
- Review reply translation (English/Chinese/Spanish) – $30 to $50/month
- Weekly review activity reports via email – $25 to $45/month
- Dedicated account manager support – $75 to $120/month
- Custom branded email templates for review invitations – $99 to $175 one-time,
$15/month for edits - Google Business Profile Optimization – $50/month
Includes updating profile, description, business hours, and categories
Add or remove up to 5 images per month
Optimize listing for local SEO and Google visibility
Stand Alone Options
- Google Business Profile Optimization – $50/month
- For clients who only need ongoing Google Business updates.
- Includes monthly updates to description, hours, categories, and media (up to 5 images/month).
- Designed to improve visibility and local SEO.