Website Maintenance Plans & Included Services
Feature | Basic ($99/mo) | Standard ($199/mo) | Premium ($399/mo) |
Website Updates | β 3 minor updates/mo | β 6 minor updates/mo | β Unlimited minor updates |
Text-Based Update Requests (via SMS or Email) | π© 3 requests/mo | π© 6 requests/mo | π© 12 requests/mo |
Security Updates & Monitoring | β Monthly | β Bi-Weekly | β Weekly |
Plugin & Theme Updates | β Monthly | β Bi-Weekly | β Weekly |
Backups | β Monthly | β Weekly | β Daily |
Performance Optimization | β Basic | β Advanced | β Full Optimization |
Bug Fixes & Error Resolution | β No | β Yes (2 fixes/mo) | β Yes (Unlimited fixes) |
AI Chatbot / Call Support | β No | β Optional Add-on | β Included |
Uptime Monitoring & Alerts | β 24/7 | β 24/7 | β 24/7 |
Support Response Time | β³ 72 hrs | β³ 48 hrs | β‘ 24 hrs |

Definitions
β Text-Based Updates: Small content/text/image updates (e.g., changing business hours, updating a service description).
β Tasks: Defined as any website maintenance task, such as updates, bug fixes, backups, or optimizations.
Simple Tasks (e.g., removing images, updating text)
1 Task = Updating text on 1 page
Updating text on one page β 1 Task
Updating text on three pages β 3 Tasks
Remove images:
1 Task = Remove up to 5 images (Quick and easy removals)
1 Task = Remove up to 10 images (If images are in the same section or page)
2 Tasks = Remove 11-20 images (More work, checking layout adjustments)
Custom Pricing for Bulk Removals (If it involves 50+ images)
Add images:
1 Task = Add & optimize up to 3 images (includes resizing, format adjustments, and minor cropping)
1 Task = three simple images (if no major edits are needed)
2 Tasks = 4-6 images (if resizing, cropping, and checking quality for each image)
Custom Pricing for Bulk Image Uploads (if dealing with 20+ images)
Form:
1 Task = Basic Form (Up to 10 fields, no complex logic)
2 Tasks = Advanced Form (11-20 fields, including conditional logic, validation, or integrations like email notifications)
Custom Pricing for Complex Forms (Multi-step forms, payment integration, API connections, etc.)